Joining Online-Frequently Asked Questions
What form of payment can I use to join online?
A credit card is currently the only form of payment accepted to join online. If you wish to pay through a monthly EFT, please visit us in-person with a voided check or letter from your bank that includes your name, routing and account number.
When will my credit card be charged?
Your pro-rated dues for the month along with your Enrollment Fee will be due the day you join. Moving forward, we will charge the credit card you provided on the 1st of every month for your full monthly membership dues.
Is there a fee to cancel?
There is no cancellation fee but we require a 30 day written notice to cancel membership. Notice must be given 30 days prior to your monthly draft date. Please note we are not able to accept cancellations over the phone.
Can I pay for an annual membership?
Membership can be paid upfront for the year but can only be done so in-person.
Is financial assistance available?
Yes. Please submit all required documentation as noted on our Membership Assistance Program application. Please note that any financial assistance or group discount membership rates must be handled in-person and discounts are not retroactive.
When can I start using my membership?
Right away! Please stop by the Member Service desk with a photo ID to take your picture and pick up your key tag. Be sure to like us on Facebook and download our mobile app by searching YMCA of Middletown in the app store for updates, schedule changes and more.