Frequently Asked Questions - YMCA of Middletown

Frequently Asked Questions

Q: When will the Y open again and what precautions are you taking?
A: While we don’t know when our doors will reopen, our team is busily planning for that day. Our top priority is to provide wellness facilities, programs and services in a safe and effective manner. The YMCA’s reopening plan prioritizes the health and well-being of our members, staff and the communities we serve, taking into account CDC guidelines and the guidelines and recommendations of state and local government authorities.

Q: Are you refunding my membership dues?
A: As of May 1st, we have placed all membership drafts on hold for those members who we have been unable to contact. If your membership is on hold, we ask you to please consider reactivating your membership at 50% of the normal monthly rate in support of our charitable mission. If you would like to make any changes to your membership status please contact us at: contactus@middletownymca.org, 845-344-9622 or 845-782-9622

Q: Will my draft be automatically reinstated when the Y reopens?
A: Yes. Please look for an email communication from us or feel free to contact us: contactus@middletownymca.org, 845-344-9622 or 845-782-9622

Q: Is Childcare available at this time?
A: The YMCA is offering Emergency Childcare Services for essential workers. Please click here to learn more.

Q: What is the Y doing during this closure?
A: We are offering some exercise videos and fitness challenges and tips through our website, social media and YouTube ( https://www.youtube.com/YMCAofMiddletown ). We encourage you to follow us to stay connected and keep moving. The Y is also sharing videos for Story Time, Crafts and some Youth Sports through our website, social media and YouTube ( https://www.youtube.com/YMCAofMiddletown ).

Q: I have general questions about COVID-19
A: Please refer to the CDC’s website cdc.gov

Q: Will I receive a credit for childcare?
A: Please click here for the most recent update.

We thank you for your support and understanding and look forward to seeing you again soon!

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