FREQUENTLY ASKED QUESTIONS
Q: When will the Y open again and what precautions are you taking?
A: While we don’t know when our doors will reopen, our team is busily planning for that day. Our top priority is to provide wellness facilities, programs and services in a safe and effective manner. The YMCA’s reopening plan prioritizes the health and well-being of our members, staff and the communities we serve, taking into account CDC guidelines and the guidelines and recommendations of state and local government authorities. We are currently offering OUTDOOR GROUP EXERCISE CLASSES at both our Middletown and Monroe locations as well as LAP SWIM, AQUACIZE and FAMILY SWIM at our Middletown location as of Monday, August 3rd. Only those with an active YMCA Membership may participate and RESERVATIONS ARE REQUIRED for all. Please email us at email@example.com to reactivate your membership.
Q: Are you refunding my membership dues?
A: As of May 1st, we placed all membership drafts on hold for those members who we have been unable to contact. If your membership is on hold, we encourage you to reactivate your membership so you can take advantage of the OUTDOOR GROUP EXERCISE CLASSES at both branches as well as LAP SWIM and AQUACIZE in Middletown. If you would like to make any changes to your membership status please contact us at: firstname.lastname@example.org, 845-344-9622 or 845-782-9622
Q: Will my draft be automatically reinstated when the Y reopens?
A: Yes, members who are on HOLD will be reactivated once our buildings reopen. Please look for email communications from us or feel free to contact us: email@example.com, 845-344-9622 or 845-782-9622
Q: Is Childcare available at this time?
A: The YMCA is currently operating 4 summer day camps in Orange County. Please click here to explore our camps.
Q: What is the Y doing during this closure?
A: We are offering some exercise videos and fitness challenges and tips through our website, social media and YouTube ( https://www.youtube.com/YMCAofMiddletown ). We encourage you to follow us to stay connected and keep moving. The Y has also shared videos for Story Time and crafts through our website, social media and YouTube ( https://www.youtube.com/YMCAofMiddletown ). In addition to these things, the Y also provided Emergency Child Care for essential employees, organized a City Clean Up event, a Virtual 5K and a Food and Hygiene Drive, hosted a Peaceful Gathering to celebrate CommUNITY and share stories and feelings pertaining to the Black Lives Matter Movement, and offered America Red Cross Courses for Lifeguards. The Y is currently running OPERATION BACKPACK to collect school supplies for children in our community.
Q: I have general questions about COVID-19
A: Please refer to the CDC’s website cdc.gov
Q: Will I receive a credit for childcare?
A: Please click here for the most recent update.